金電高頻機(jī)_高周波售后服務(wù)：
售前、售中、售后服務(wù)承諾
Before-sale, While-sale, After-sale Service And Service Promises
Ⅰ 售前：
根據(jù)產(chǎn)品焊接技術(shù)要求開(kāi)展高頻研討會(huì)，針對(duì)客戶(hù)需求進(jìn)行技術(shù)研討。為您提供詳盡的“設(shè)備方案”，
思路：1 、產(chǎn)品焊接工藝及要求； 2 、機(jī)型構(gòu)思及技術(shù)討論； 3 、 GMP 工藝設(shè)計(jì)； 4 、機(jī)械設(shè)計(jì)； 5 、產(chǎn)品配置、備件、包裝及售后服務(wù)； 6 、確定設(shè)備并分項(xiàng)報(bào)價(jià)。
Before-sale:
To carry out the high frequency seminar according to the technical requirements of the product welding, technical research for
customer needs. To provide you with detailed equipment plan
Thinking：1, Product welding process and requirements; 2,Model conception and technical discussion; 3,GMP process design;
4, Mechanical design; 5, the deploying, spare part, packing and after service of correlative products,
so you can make your ideal choice;6, confirm the equipment and quote price by subentry.
Ⅱ 售中：
1 、時(shí)刻與您保持聯(lián)系，邀請(qǐng)客戶(hù)到公司考察，監(jiān)督生產(chǎn)裝配。
2 、備好設(shè)備說(shuō)明書(shū)，檔案卡及跟蹤卡等相關(guān)軟件，隨時(shí)接受您的驗(yàn)收。
3 、定期向客戶(hù)匯報(bào)設(shè)備的生產(chǎn)進(jìn)行情況。
While-sale:
1, keep contact with you at any time and invite the clients to our company to inspect and supervise
the production and installation of equipments;
2, prepare equipment specification, file card, tracking card and correlative software for you to
check and accept at any time;
3, report the producing information of the equipment to clients regularly.
Ⅲ 售后
? 保修一年，終身維護(hù)， 24 小時(shí)為您開(kāi)通售后服務(wù)網(wǎng)站、熱線和傳真，國(guó)內(nèi)客戶(hù)基本保持48小時(shí)內(nèi)到達(dá)指定地點(diǎn)。
? 備件庫(kù)存長(zhǎng)期備足，易損、易耗件及重要配件，保證及時(shí)給客戶(hù)應(yīng)答。
? 對(duì)每個(gè)客戶(hù)定期回訪，每年一次，并記錄好設(shè)備檔案記錄。
After-sale(operate according to the international traditional after-service standard):
1, one year's maintenance, lifelong service, and 24 hours service through after-service website, hotline and fax, getting to the appointed place 72 hours later.
2, enough spare parts in warehouse, guaranteeing to provide damageable, exhaustible and important
parts to clients at once.
3, pay a return visit to each client one time once a year and make records for each equipment,
Product Part: specialty is the key for equipments to become a whole set.